STORE POLICY

Conditions of Use

Welcome to Prayaas and its affiliates, it provide access to the prayaasonline.com
website (the "website") to you subject to the conditions set out on this page.
Please read these conditions carefully before using the Prayaasonline.com website.
By using the Prayaasonline.com website, you signify your agreement to be bound by
these conditions.
In addition, when you use any current or future prayaasonline.com service (eg. Wish
List or Marketplace) ("Prayaas"), you will also be subject to the terms, guidelines
and conditions applicable to Prayaas ("Terms"). If these Conditions of Use are
inconsistent with such Terms, the Terms will control.
These "Conditions of Use" constitute an electronic record within the meaning
of the applicable law. This electronic record is generated by a computer
system and does not require any physical or digital signatures.
● Conditions Relating to Your Use of prayaasonline.com
● Notice and Procedure for Making Claims of Infringement
● Notice and Procedure for Notifying prayaasonline.com of Objectionable Content

Conditions Relating to Your Use of Prayaasonline.com
1. Your Account
If you use the website, you are responsible for maintaining the confidentiality
of your account and password and for restricting access to your computer to
prevent unauthorised access to your account. You agree to accept
responsibility for all activities that occur under your account or password. You
should take all necessary steps to ensure that the password is kept
confidential and secure and should inform us immediately if you have any

reason to believe that your password has become known to anyone else, or if
the password is being, or is likely to be, used in an unauthorised manner.
Please ensure that the details you provide us with are correct and complete
and inform us immediately of any changes to the information that you
provided when registering. You can access and update much of the
information you provided us with in the Your Account area of the website. You
agree and acknowledge that you will use your account on the website to
purchase products only for your personal use and not for business purposes.
Should you wish to order products for business purposes, please write to us at
helloprayaas@gmail.com. Prayaasonline.com reserves the right to refuse access to
the website, terminate accounts, remove or edit content at any time without
notice to you.

 

2. Privacy

​

Please review our Privacy Notice, which also governs your visit to prayaasonline.com,
to understand our practices. The personal information / data provided to us by
you during the course of usage of Prayaasonline.com will be treated as strictly
confidential and in accordance with the Privacy Notice and applicable laws
and regulations. If you object to your information being transferred or used,
please do not use the website.

 

3. E-Platform for Communication

 

You agree, understand and acknowledge that the website is an online
platform that enables you to purchase products listed on the website at the
price indicated therein at any time from any location.

 

4. Access to Prayaasonline.com

 

We will do our utmost to ensure that availability of the website will be
uninterrupted and that transmissions will be error-free. However, due to the
nature of the Internet, this cannot be guaranteed. Also, your access to the
website may also be occasionally suspended or restricted to allow for repairs,
maintenance, or the introduction of new facilities or services at any time
without prior notice. We will attempt to limit the frequency and duration of any
such suspension or restriction.

 

5. License for website access

 

Subject to your compliance with these Conditions of Use and payment of
applicable fees, if any, Prayaasonline.com grants you a limited license to access and
make personal use of this website, but not to download (other than page
caching) or modify it, or any portion of it, except with express written consent
of prayaasonline.com and / or its affiliates, as may be applicable. This license does
not include any resale or commercial use of this website or its contents; any
collection and use of any product listings, descriptions, or prices; any
derivative use of this website or its contents; any downloading or copying of
account information for the benefit of another seller; or any use of data mining,
robots, or similar data gathering and extraction tools.
This website or any portion of this website (including but not limited to any
copyrighted material, trademarks, or other proprietary information) may not be
reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise
exploited for any commercial purpose without express written consent of
prayaasonline.com and / or its affiliates, as may be applicable.
You may not frame or use framing techniques to enclose any trademark, logo,
or other proprietary information (including images, text, page layout, or form)
of prayaasonline.com and its affiliates without express written consent. You may not
use any meta tags or any other "hidden text" utilising Prayaas or its affiliates'
names or trademarks without the express written consent of Prayaasonline.com and /
or its affiliates, as applicable. Any unauthorised use terminates the permission
or license granted by Prayaasonline.com and / or its affiliates, as applicable.

 

6. Your Conduct

 

You must not use the website in any way that causes, or is likely to cause, the
website or access to it to be interrupted, damaged or impaired in any way.
The user understands that the user, and not prayaasonline.com, is responsible for all
electronic communications and content sent from your computer to us and
you must use the website for lawful purposes only. You must not use the
website for any of the following:

● for fraudulent purposes, or in connection with a criminal offense or other
unlawful activity
● to send, use or reuse any material that does not belong to you; or is
illegal, offensive (including but not limited to material that is sexually
explicit content or which promotes racism, bigotry, hatred or physical
harm), deceptive, misleading, abusive, indecent, harassing,
blasphemous, defamatory, libelous, obscene, pornographic, pedophilic
or menacing; ethnically objectionable, disparaging or in breach of
copyright, trademark, confidentiality, privacy or any other proprietary
information or right; or is otherwise injurious to third parties; or relates to
or promotes money laundering or gambling; or is harmful to minors in
any way; or impersonates another person; or threatens the unity,
integrity, security or sovereignty of India or friendly relations with foreign
States; or objectionable or otherwise unlawful in any manner
whatsoever; or which consists of or contains software viruses, political
campaigning, commercial solicitation, chain letters, mass mailings or
any spam
● to cause annoyance, inconvenience or needless anxiety

 

7. Reviews, comments, communications and other content

 

Users of this website may post reviews, comments and other content; send
communications; and submit suggestions, ideas, comments, questions, or
other information, as long as the content is not illegal, obscene, abusive,
threatening, defamatory, invasive of privacy, infringing of intellectual property
rights, or otherwise injurious to third parties, or objectionable and does not
consist of or contain software viruses, political campaigning, commercial
solicitation, chain letters, mass mailings, or any form of "spam" In the event a
user uses a false e-mail address, impersonates any person or entity, or
otherwise misleads as to the origin of any content, prayaasonline.com reserves the
right (but not the obligation) to remove, refuse, delete or edit any content that
in the sole judgement of prayaasonline.com violates these Conditions of use and, or
terminate your permission to access or use this website.

If you do post content or submit material, and unless we indicate otherwise,
you

● (a) grant Prayaasonline.com and its affiliates a non-exclusive, royalty-free,
irrevocable, perpetual and fully sublicensable rights to use, reproduce,
modify, adapt, publish, translate, create derivative works from,
distribute, and display such content throughout the world in any media;
and
● (b) Prayaasonline.com and its affiliates and sublicensees the right to use the
name that you submit in connection with such content, if they choose.

You agree that the rights you grant above are irrevocable during the entire
period of protection of your intellectual property rights associated with such
content and material. You agree to waive your right to be identified as the
author of such content and your right to object to derogatory treatment of such
content. You agree to perform all further acts necessary to perfect any of the
above rights granted by you to Prayaas, including the execution of deeds and
documents, at its request.
You represent and warrant that you own or otherwise control all of the rights
to the content that you post or that you otherwise provide on or through the
website; that, as at the date that the content or material is submitted to
Prayaasonline.com: (i) the content and material is accurate; (ii) use of the content and
material you supply does not breach any applicable prayaasonline.com policies or
guidelines and will not cause injury to any person or entity (including that the
content or material is not defamatory); (iii) the content is lawful. You agree to
indemnify Prayaas and its affiliates for all claims brought by a third party against
it or its affiliates arising out of or in connection with a breach of any of these
warranties.

 

8. Claims against Objectionable Content

 

Because Prayaasonline.com lists hundreds of products for sale on the website and
hosts many thousands of comments, it is not possible for us to be aware of

the contents of each product listed for sale, or each comment or review that is
displayed. Accordingly, Prayaasonline.com operates on a "notice and takedown"
basis. If you believe that any content on the website is illegal, offensive
(including but not limited to material that is sexually explicit content or which
promotes racism, bigotry, hatred or physical harm), deceptive, misleading,
abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene,
pornographic, pedophilic or menacing; ethnically objectionable, disparaging;
or is otherwise injurious to third parties; or relates to or promotes money
laundering or gambling; or is harmful to minors in any way; or impersonates
another person; or threatens the unity, integrity, security or sovereignty of
India or friendly relations with foreign States; or objectionable or otherwise
unlawful in any manner whatsoever; or which consists of or contains software
viruses, ("Objectionable Content"), please notify us immediately by following
our Notice and Procedure for Making Claims of Right Infringements. Once this
procedure has been followed, prayaasonline.com will make all reasonable endeavours
to remove such Objectionable Content complained about within a reasonable
time.

 

9. Copyright, authors' rights and database rights

 

All content included on the website, such as text, graphics, logos, button
icons, images, audio clips, digital downloads, data compilations, and software,
is the property of Prayaas, its affiliates or its content suppliers and is protected
by India and international copyright, authors' rights and database right laws.
The compilation of all content on this website is the exclusive property of
Prayaas and its affiliates and is protected by laws of India and international
copyright and database right laws. All software used on this website is the
property of Prayaas, its affiliates or its software suppliers and is protected by
India and international copyright and author' rights laws.
You may not systematically extract/ or re-utilise parts of the contents of the
website without Prayaas and / or its affiliate's (as may be applicable) express
written consent. In particular, you may not utilise any data mining, robots, or
similar data gathering and extraction tools to extract (whether once or many
times) for re-utilisation of any substantial parts of this website, without Prayaas
and / or its affiliate's (as may be applicable) express written consent. You may
also not create and/ or publish your own database that features substantial

(eg: prices and product listings) parts of this website without Prayaas and / or its
affiliate's (as may be applicable) express written consent.

 

10. Intellectual Property Claims

 

Prayaas and its affiliates respect the intellectual property of others. If you
believe that your intellectual property rights have been used in a way that
gives rise to concerns of infringement, please follow our Notice and Procedure
for Making Claims of Right Infringements.

 

11. Disclaimer

 

You acknowledge and undertake that you are accessing the services on the
website and transacting at your own risk and are using your best and prudent
judgment before entering into any transactions through the website. You
further acknowledge and undertake that you will use the website to order
products only for your personal use and not for business purposes. We shall
neither be liable nor responsible for any actions or inactions of sellers nor any
breach of conditions, representations or warranties by the sellers or
manufacturers of the products and hereby expressly disclaim and any all
responsibility and liability in that regard. We shall not mediate or resolve any
dispute or disagreement between you and the sellers or manufacturers of the
products.
We further expressly disclaim any warranties or representations (express or
implied) in respect of quality, suitability, accuracy, reliability, completeness,
timeliness, performance, safety, merchantability, fitness for a particular
purpose, or legality of the products listed or displayed or transacted or the
content (including product or pricing information and/or specifications) on the
website. While we have taken precautions to avoid inaccuracies in content,
this website, all content, information (including the price of products),
software, products, services and related graphics are provided as is, without
warranty of any kind.

 

12. Indemnity and Release

 

You shall indemnify and hold harmless Prayaas, its subsidiaries, affiliates and
their respective officers, directors, agents and employees, from any claim or
demand, or actions including reasonable attorney's fees, made by any third
party or penalty imposed due to or arising out of your breach of these
Conditions of Use or any document incorporated by reference, or your
violation of any law, rules, regulations or the rights of a third party.
You hereby expressly release Prayaas and/or its affiliates and/or any of its
officers and representatives from any cost, damage, liability or other
consequence of any of the actions/inactions of the vendors and specifically
waiver any claims or demands that you may have in this behalf under any
statute, contract or otherwise.

 

13. Children

 

Use of Prayaasonline.com is available only to persons who can form a legally binding
contract under the Indian Contract Act, 1872. If you are a minor i.e. under the
age of 18 years, you may use Prayaasonline.com only with the involvement of a
parent or guardian.

 

14. Communications

 

When you visit Prayaasonline.com, you are communicating with us electronically. You
will be required to provide a valid phone number while placing an order with
us. We may communicate with you by e-mail, SMS, phone call or by posting
notices on the website or by any other mode of communication. For
contractual purposes, you consent to receive communications (including
transactional, promotional and/or commercial messages), from us with respect
to your use of the website and/or your order placed on the website.

 

15. Losses

 

We will not be responsible for any business loss (including loss of profits,
revenue, contracts, anticipated savings, data, goodwill or wasted expenditure)
or any other indirect or consequential loss that is not reasonably foreseeable
to both you and us when you commenced using the website.

 

16. Alteration of Service or Amendements to the Conditions

 

We reserve the right to make changes to our website, policies, and these
Conditions of Use at any time. You will be subject to the policies and
Conditions of Use in force at the time that you use the website or that you
order goods from us, unless any change to those policies or these conditions
is required to be made by law or government authority (in which case it will
apply to orders previously placed by you). If any of these conditions is
deemed invalid, void, or for any reason unenforceable, that condition will be
deemed severable and will not affect the validity and enforceability of any
remaining condition.

 

17. Events beyond our reasonable control

 

We will not be held responsible for any delay or failure to comply with our
obligations under these conditions if the delay or failure arises from any cause
which is beyond our reasonable control. This condition does not affect your
statutory rights.

 

18. Waiver

 

If you breach these conditions and we take no action, we will still be entitled to
use our rights and remedies in any other situation where you breach these
conditions.

 

19. Governing law and Jurisdiction

 

These conditions are governed by and construed in accordance with the laws
of India. You agree, as we do, to submit to the exclusive jurisdiction of the
courts at Delhi.

 

20. Our Details

 

This website is operated by Prayaas.
For the Prayaasonline.com website, you could contact us by visiting:
https://www.prayaasonline.com/

 

21. Prayaas Software Terms

 

In addition to these Conditions of Use, the terms found here apply to any
software (including any updates or upgrades to the software and any related
documentation) that we make available to you from time to time for your use
in connection with Prayaas.

 

Notice and Procedure for Making Claims of Right Infringements

 

If you believe that your rights are being infringed, you may fill out and submit
the Notice Form. We respond expeditiously to rights owners and their agents
who complete and submit the Notice Form to communicate concerns about
any alleged infringement.
Upon receipt of a Notice Form we may take certain actions, including
removing information or an item, all of which are taken without any admission
as to liability and without prejudice to any rights, remedies or defenses, all of
which are expressly reserved. Furthermore, in submitting a Notice Form, you
grant to Prayaas the right to use, reproduce, modify, adapt, publish, translate,
create derivative works from, and display its content throughout the world in
any media. This includes forwarding the Notice Form to the parties involved in
the provision of the allegedly infringing content. You agree to indemnify Prayaas
for all claims brought by a third party against Prayaas arising out of or in
connection with the submission of a Notice Form.
Important Warning: giving false, misleading or inaccurate information in the
Notice Form to Prayaas may result in civil and/or criminal liability. You should
contact a legal advisor should you have any questions.
Notice Form:
If you believe that your rights are being violated by an item or information on
the prayaasonline.com site, you may fill out and submit the Notice Form (below). This
signed form can be sent via E-mail PDF to helloprayaas@gmail.com :
Name: ……………………….
e-mail PDF: ……………..
Subject Line: Claim of Objectionable Content

(We will accept a signed PDF via e-mail with the subject line "Claim of
Infringement", unless by prior agreement we have agreed with you for an
alternative receipt mechanism).
Please fill out the Notice form using the corresponding numbered paragraphs
to frame your communication.
Notice Form
Re: www.prayaasonline.com
I, [INSERT FULL NAME AND TITLE ] of [COMPANY NAME, IF APPLICABLE]
, state as follows:

● Contact information

:(a) Your and/ or your company's name, address, telephone number and
contact email address; If you do not provide a separate contact email, you
authorize us to use the contact information you provide in (1)(a).

Giving information as to where in the website the infringement took place.
● Include the following statement: "I have a good faith belief that the
portion of the listing(s) described above violate(s) the intellectual
property rights owned by the intellectual property owner or its agent, nor
is such use otherwise permissible under law."
● Include the following statement: "I represent that the information in this
notification is true and correct and that I am the intellectual property
owner or authorised to act on behalf of the intellectual property owner
for the rights described above."

● Sign the Notice Form.

Notice and Procedure for Notifying prayaasonline.com of Objectionable Content
If you believe that any content on, or advertised for sale on, the website
contains any Objectionable Content as defined under Section 8 above, please
notify us immediately by copying the Notice to prayaasonline.com of Objectionable
Content below into your word processor program, complete it in accordance
with the instructions set out in the Notice and send a signed copy via E-mail
PDF or Fax to the Grievance Officer:
Name: ……………………….
e-mail PDF: ……………..
Subject Line: Claim of Objectionable Content

Please note that this procedure is exclusively for notifying prayaasonline.com of
Objectionable Content on or advertised for sale on the prayaasonline.com website.
Please provide your address, telephone number, and e-mail address when
sending the notice to us.
Important Warning: Giving false, misleading or inaccurate information in the
Notice to prayaasonline.com may result in civil and/ or criminal liability.
Notice to prayaasonline.com of Objectionable Content
In the matter of Prayaasonline.com
I, [Please set out your full name] of [please give your postal address], [please
set your occupation], says as follows:

● I refer to the website www.prayaasonline.com ("the website"). I make this
statement in support of my giving Prayaasonline.com notice that, via the

website, it is causing or contributing to the publication of Objectionable
Content.
● The words/ content that I consider to be Objectionable Content are
[please repeat the exact words you are complaining about].
● This content is Objectionable Content because [please state why you
consider the content is Objectionable Content].
● I understand that this statement may be used in any court proceedings
that may arise out of or relating to the Objectionable Content which I
have complained about.

Statement of Truth
I declare the facts stated above to be true.
Signed:
Dated:
Please read the conditions of use carefully before using the Prayaasonline.com
website. By using the Prayaasonline.com website, you signify your agreement to be
bound by these conditions.
Prayaas Software Terms
1. Use of the Prayaas software
You may use Prayaas Software solely for purposes of enabling you to use and
enjoy the Prayaas Services as provided by Prayaas, and as permitted by the
Conditions of Use, these Prayaas Terms and any Terms. You may not
incorporate any portion of the Prayaas Software into your own programs or
compile any portion of it in combination with your own programs, transfer it for
use with another service, or sell, rent, lease, lend, loan, distribute or sub-
license or otherwise assign any rights in whole or in part. You may not use the

Software for any illegal purpose. We may cease providing any Software and
we may terminate your right to use any Prayaas Software at any time.
2. Use of Third Party Services
When you use the Prayaas software, you may also be using the services of one
or more third parties, such as a wireless carrier or a mobile platform provider.
Your use of these third party services may be subject to the separate policies,
terms of use, and fees of these third parties.
3. No Reverse Engineering
You may not, and you will not encourage, assist or authorize any other person
to copy, modify, reverse engineer, decompile or disassemble, or otherwise
tamper with, the Prayaas Software, whether in whole or in part, or create any
derivative works from or of the Prayaas Software.
Updates
In order to keep the Prayaas Software up-to-date, we may offer automatic or
manual updates at any time and without notice to you.
Conditions of Sale (between Sellers and the Customer)
Please read these conditions carefully before placing an order for any
products with the Sellers ("We" or "Our"or "Us", wherever applicable) on the
Prayaasonline.com (the website). These conditions signify your agreement to be
bound by these conditions.
In addition, when you use any current or future Prayaasonline.com service (eg:
Wishlist or Marketplace), you will also be subject to the terms, guidelines and
conditions applicable to that service ("Terms"). If these Conditions of Sale are
inconsistent with such Terms, the Terms will control.
1. Conditions Relating to the Sale of Products to You
This section deals with conditions relating to the sale of products on the
website by us to you.

2. Our Contract
Your order is an offer to us to buy the product(s) in your order. When you
place an order to purchase a product from us, you will receive an e-mail
confirming receipt of your order and containing the details of your order (the
"Order Confirmation E-mail"). The Order Confirmation E-mail is
acknowledgement that we have received your order, and does not confirm
acceptance of your offer to buy the product(s) ordered. We only accept your
offer, and conclude the contract of sale for a product ordered by you, when
the product is dispatched to you and an e-mail confirmation is sent to you that
the product has been dispatched to you ("Dispatch Confirmation E-mail").
If your order is dispatched in more than one package, you may receive a
separate Dispatch Confirmation E-mail for each package, and each Dispatch
Confirmation E-mail and corresponding dispatch will conclude a separate
contract of sale between you and us for the product(s) specified in that
Dispatch Confirmation E-mail.
Your contract is with us (the Sellers) and you confirm that the product(s)
ordered by you are purchased for your internal / personal purpose and not for
re-sale or business purpose. You authorize us to declare and provide
declaration to any governmental authority on your behalf stating the aforesaid
purpose of the products ordered by you on the website.
You can cancel your order for a product at no cost any time before we send
the Dispatch Confirmation E-mail relating to that product.
Please note that we sell products only in quantities which correspond to the
typical needs of an average household. This applies both to the number of
products ordered within a single order and the placing of several orders for the
same product where the individual orders comprise a quantity typical for a
normal household.
3. Returns
Please review our Returns Policy, which applies to products sold by us.
Refund/Exchange Policy

We hope you are pleased with your purchase. Should you wish to return
anything purchased from us, we will be happy to refund or exchange a
product provided that it is in a resalable condition i.e; the product is unused.
The return/refund request shall be made within a time of 7 days from date of
delivery of product and in original undamaged packaging. If we find out that
the product is not returned to us in a fully resalable condition, we reserve the
right to refuse the refund/ exchange on the item because of it being damaged
or defective. We shall pay the costs incurred by you in returning the item to
us.
4. Pricing and availability
We list availability information for products sold by us on the website,
including on each product information page. Beyond what we say on that
page or otherwise on the website, we cannot be more specific about
availability. Please note that dispatch estimates are just that. They are not
guaranteed dispatch times and should not be relied upon as such. As we
process your order, you will be informed by e-mail if any products you order
turn out to be unavailable. All our prices are displayed in Indian Rupees.
5. Taxes
You shall be responsible for payment of all fees/costs/charges associated with
the purchase of products from us and you agree to bear any and all applicable
taxes including but not limited to VAT/CST, service tax, GST, duties and
cesses etc .
7. Children
Use of prayaasonline.com is available only to persons who can form a legally binding
contract under the Indian Contract Act, 1872. If you are a minor i.e. under the
age of 18 years, you may purchase only with the involvement of a parent or
guardian.
8. Communications
When you visit prayaasonline.com, you are communicating with us electronically. You
will be required to provide a valid phone number while placing an order with

us. We may communicate with you by e-mail, SMS, phone call or by posting
notices on the website or by any other mode of communication. For
contractual purposes, you consent to receive communications including SMS,
e-mails or phone calls from us with respect to your order.
9. Losses
We will not be responsible for any business loss (including loss of profits,
revenue, contracts, anticipated savings, data, goodwill or wasted expenditure)
or any other indirect or consequential loss that is not reasonably foreseeable
to both you and us when a contract for the sale of goods by us to you was
formed.
10. Alteration or Amendments to the Conditions
We reserve the right to make changes to our policies, and these Conditions of
Sale at any time. You will be subject to the policies and Conditions of Sale in
force at the time you order goods from us, unless any change to those policies
or these conditions is required to be made by law or government authority (in
which case it will apply to orders previously placed by you). If any of these
conditions is deemed invalid, void, or for any reason unenforceable, that
condition will be deemed severable and will not affect the validity and
enforceability of any remaining condition.
11. Events beyond our reasonable control
We will not be held responsible for any delay or failure to comply with our
obligations under these conditions if the delay or failure arises from any cause
which is beyond our reasonable control. This condition does not affect your
statutory rights.
12. Waiver
If you breach these conditions and we take no action, we will still be entitled to
use our rights and remedies in any other situation where you breach these
conditions.
13. Governing Law and Jurisdiction

These conditions are governed by and construed in accordance with the laws
of India, and the application of the United Nations Convention on Contracts for
the International Sale of Goods is expressly excluded. You agree, as we do,
to submit to the exclusive jurisdiction of the courts at Delhi